Política de privacidad
Privacy Policy
Effective Date: July 2, 2026
Your Privacy Matters 🤎
At HuggNest, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information whenever you visit our website, place an order, or contact our support team.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
Order Information
- Products purchased
- Order history
- Payment method
- Transaction details
Technical Information
- IP address
- Browser type
- Device type
- Operating system
- Website usage data
- Cookies and similar technologies
How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Deliver products to your address
- Provide customer support
- Respond to your inquiries
- Improve our website and shopping experience
- Detect fraud and maintain website security
- Send order updates and important notifications
- Send promotional emails (only if you choose to receive them)
- Comply with legal obligations
Sharing Your Information
We never sell your personal information.
We may share your information only with trusted service providers that help us operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Analytics providers (such as Google Analytics)
- Fraud prevention services
Each provider is required to protect your information according to applicable privacy laws.
Cookies & Tracking Technologies
HuggNest uses cookies and similar technologies to:
- Remember your shopping cart
- Save your preferences
- Improve website performance
- Understand visitor behavior
- Personalize your shopping experience
You can manage or disable cookies at any time through your browser settings.
Your Privacy Rights
Depending on your country or region, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your stored information
- File a complaint with your local data protection authority
To exercise any of these rights, simply contact us at:
Data Security
Protecting your information is extremely important to us.
Our website uses SSL encryption and secure technologies to help protect your personal information and payment details during transmission.
While no method of online transmission is completely secure, we continuously work to maintain appropriate security measures.
Children's Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
The updated version will always be published on this page together with the revised effective date.
Contact Information
Business Name: HuggNest
📧 Email: info@huggnest.com
📞 Phone: +1 (416) 903-4676
📍 Business Address:
B-6535 Avenue Macdonald
Montreal, Quebec H3X 2X5
Canada
🌐 Contact Us: https://huggnest.com/policies/contact-information
🕒 We typically respond to all inquiries within 1–2 business days.