Shipping policy

Shipping Policy

Effective Date: July 2, 2026

Shipping & Delivery 🤎

At HuggNest, we carefully prepare every order to ensure your cozy products arrive safely and as quickly as possible.

Below you'll find everything you need to know about processing, shipping, delivery estimates, and tracking your order.

Processing Time

Every order is carefully prepared before shipment.

Standard Processing

• Orders placed Monday–Friday are typically processed within 24 hours.

Weekend & Holiday Orders

• Orders placed on weekends or public holidays are typically processed within 48 hours.

Processing time refers to the time required to verify, prepare, package, and dispatch your order.

Shipping Information

We proudly offer FREE Worldwide Shipping on every order.

Shipping Method

✈️ Air Shipping

Estimated Delivery Time

Approximately 3–15 business days, depending on your destination.

Estimated Delivery Times

Country / Region Estimated Delivery
🇺🇸 United States 3–7 business days
🇨🇦 Canada 3–15 business days
🇦🇺 Australia 3–15 business days
🇬🇧 United Kingdom 3–15 business days
🇩🇪 Germany 10–15 business days
🇫🇷 France 10–15 business days
🇮🇹 Italy 10–15 business days
🇪🇸 Spain 10–15 business days
🇳🇿 New Zealand 10–15 business days
🇳🇱 Netherlands 10–15 business days
🌍 Other Countries 10–15 business days

Delivery times are estimates only and may occasionally vary due to customs processing, local postal services, weather conditions, or other circumstances beyond our control.

Total Delivery Time

Total Delivery Time = Processing Time + Shipping Time

For most customers, orders arrive within 3–15 business days.

During peak shopping periods such as:

  • Black Friday
  • Cyber Monday
  • Christmas
  • New Year
  • Valentine's Day

delivery may require additional time due to increased shipping volumes.

We truly appreciate your patience during these busy seasons.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email containing your tracking number.

You can monitor your shipment anytime using our Track Your Order page.

Shipping Address

Please ensure that all shipping information entered during checkout is accurate, including:

  • Full Name
  • Street Address
  • Apartment / Unit Number (if applicable)
  • Postal Code
  • Phone Number
  • Country

Incorrect or incomplete shipping information may result in delivery delays or failed delivery attempts.

Failed Delivery

If a package cannot be delivered because of incorrect shipping information provided during checkout, HuggNest cannot guarantee a replacement or refund.

Please carefully review your shipping details before placing your order.

Customs & Import Duties

For international orders, customs duties, taxes, or import fees may occasionally be charged by your local customs authority.

These charges, if applicable, are the responsibility of the customer.

Lost or Delayed Packages

If your order appears delayed or lost during transit, please contact us.

We'll work directly with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Contact Information

Business Name: HuggNest

📧 Email: info@huggnest.com

📞 Phone: +1 (416) 903-4676

📍 Business Address:
B-6535 Avenue Macdonald
Montreal, Quebec H3X 2X5
Canada

🌐 Contact Us: https://huggnest.com/policies/contact-information

🕒 We typically respond to all inquiries within 1–2 business days.